upload

“Why can’t I upload images to my website?” is a question we often get asked. There will always be a straightforward reason and these are the 3 most common:

  1. The file size is too big. There will always be some level of limit and for an ecommerce product image that might be as low as 800kb.
  2. It’s the wrong format. Anything other than a jpg, png or gif will usually fail.
  3. Naming conventions. If your image file is multiple words, hyphenate it (not like this, do-it-like-that and ON NO ACCOUNTS have an ampersand (&) in the file name.